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Reviews

Elizabeth M

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Great service, delivered promptly and very pleased with my purchase. A handwritten thank you note was much appreciated.

Elisa W

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Beautiful mug arrived very well packed and wrapped, I ordered it Thursday night and it arrived on Monday morning, I was worried because I needed it to give on Tuesday night and there was no indication of when it would be delivered. Very pleased with how it all worked out .

Susie H

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Received my parcel very quickly, I just love the card and personalised message. Now might have to buy something else!!! Thank you

Memg-Ping

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Received the Beatles shopping tote bag today! Love it! Thank you very much! It's been a long time since I saw a handwriting package & card form an online store last time, it's pretty sweet, too!

Jill

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What an amazing find of a company! Great products, which looked a little better quality than some others. Exactly what I was looking for. I was panicking that I had found them too late for Christmas delivery but they went over and above to help me and my lovely skyline glass arrived in time! Great quality glass and a very clear skyline image- lovely gift. I'll be back for more items soon....Thanks!

Christina T

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I can’t thank this company enough. They have truly gone above and beyond! My order was delivered super fast. It wouldn’t have arrived in time for Christmas and so it was actually hand delivered to my door. Never have I had service like this. Thank you Liverpool Gift Company for not just fantastic customer service but the thoughtfulness too. I am so happy with my purchase too. It’s perfect I would recommend this company and certainly will be coming back again. Merry Christmas and thank you all again

T Stewart

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Lovely little pin badges. Fast delivery and a personal touch

Jackie A

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Brilliant service, really impressed with fast delivery and service. Arrived way before I was expecting.

Paula M

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I ordered the FAB Ceramic Liverbird. From ordering to receiving item was very quick. It was package very well, so no concerns about it being damaged in transit. Excellent communication with company. Would definitely order from Liverpool Gift Company again. Thank you so much.

Colin T

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The 1st order did not arrive. The staff at Liverpoolgiftcompany were very helpful, noted the challenges with Royal Mail and we waited and remained hopeful the gift would arrive. The order is clearly lost in transit somewhere. The company remained in touch then promptly sent the order by registered post and it arrived within 2 days. Thank you for the excellent communication and no fuss friendly solution. 5*

Kate

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I am absolutely thrilled with the Christmas bauble. It is beautiful, contemporary and fun - much like the city itself! Love it, thank you.

Linda

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Great gift shop that has beautiful, unusual and great quality gifts. I ordered online which has a good choice. Excellent customer service, very friendly staff my order was delivered personally by Mike couldn’t have asked for better service.

Marie

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Thank you beautiful gift delivered to the Netherlands very quickly

Jan

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Lovely local company selling quality gifts. After ordering online I got a call the next day to say my purchase would be ready to pick up within 24 hours. Call into the shop if you can, the 2 ladies I met were so friendly & the shop itself is beautifully laid out. I will definitely shop there again.

Sue D

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Prompt and caring service and top quality fair priced gifts. THANKYOU Your product range is lovely - a great reflection on the city.

Linda

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Great gift shop that has beautiful, unusual and great quality gifts. I ordered online which has a good choice. Excellent customer service, very friendly staff my order was delivered personally by Mike couldn’t have asked for better service.

Marie

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Thank you beautiful gift delivered to the Netherlands very quickly

Jan

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Lovely local company selling quality gifts. After ordering online I got a call the next day to say my purchase would be ready to pick up within 24 hours. Call into the shop if you can, the 2 ladies I met were so friendly & the shop itself is beautifully laid out. I will definitely shop there again.

Sue D

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Prompt and caring service and top quality fair priced gifts. THANKYOU Your product range is lovely - a great reflection on the city.

Tracey W

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Bought an item online and it was ready to collect from the store the following day. Great service.

Claire H

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Excellent as always. So friendly, Fast delivery & amazing bracelet. Will be ordering again soon.

Colette L

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What an absolutely fabulous company & hidden treasure, I visited the shop as we live reasonably locally. The gift I wanted was not in stock in the shop but was available to order on line & collect from the shop with no delivery charge. The website was very easy to use & I was kept up to date regarding the status of my order by email & a friendly phone call when my order was ready for delivery. Packaged well including a cute little envelope containing a card with receipt. We will be back soon

Jo W

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Ordered the Liverpool beermat set. Arrived very quickly and they are excellent. Great designs and great quality. Came with a lovely handwritten thank you card as well. My friend will love these for his birthday! Thank you!

Corinne H

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I am really pleased with my order from your company. Your service was prompt and efficient. My order arrived earlier than expected. It was nicely packaged and the items I had ordered are of great quality. My invoice came in a lovely card with the Liverpool skyline printed on and a handwritten message to say thank you. I would definitely use the Liverpool Gift Company again and would highly recommend it to anyone. Thank you.

Jean D A

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Excellent response in an emergency case

Helen M

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I’m delighted with my art deco Liverpool Philharmonic print. It looks beautiful in its frame and I’ll be getting more of the collection. Special thank you to the shop owner who saw I was local and hand delivered my print within 24 hours!

Debra

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Prompt delivery , excellent items ,and description of how to get to shop spot on x

Jennifer

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First rate customer service when I forgot I wanted to send a liver bird as a gift rather than have it delivered to my home. I also love the range of gifts they have which are so well-theme for fans of all things Liverpool. Great to see local businesses thriving!

Sue

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I ordered a gold Liverbird pin badge a few years ago & I've had many compliments when I've worn it, good value for money - it looks much more expensive than it actually was. I needed 3 more as gifts but the website was only showing one was available, "oh no" I though! I rang the shop and spoke to Michael, explaining what I needed and he was able to find 2 more gold pin badges in the shop for me. Thank you Michael for your assistance, very much appreciated, bravo. Fantastic service.

Helen

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Fabulous shop full of wonderful gifts, cards and unusual gift ideas! Everything is beautifully displayed, nothing is too much trouble and the welcome is friendly, warm and genuine! Thank you SO much for a fantastic shopping experience both online and in store! If you haven’t been yet you are definitely missing out on one of Liverpool’s little gems! ❤️ xXx

David

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I was looking for welcome gifts for senior partners in our business and wanted to go local and was super surprised by the great range. Not only that, it was a last minute need and the staff came through and hand delivered for me. Liverpool Hospitality at its best.

Brian

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I have yet to pass on this gift and will let you know how it goes. In the meantime I must compliment you on your skills in packing the item for posting. I've rarely seen anything better. I am especially pleased with the internal wrapping as it means I don't have to do that (I usually end up stuffing presents in bags or even envelopes). With Best Wishes, Brian (Exiled Scouser).

Barbara

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Thank you for the excellent service on Saturday 29/04. You went above and beyond to help me send my gift abroad. Great team

Jo G

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Beautiful shop with amazing staff. Always friendly and welcoming.

Michael G

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The item came today thankyou for the prompt service it is for a lady I know who is from Liverpool thanks again

Kay M

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Thankyou for helping me with my order 5 ⭐️ service , so helpful and polite will pass details of your shop to friends and family Thankyou ⭐️⭐️⭐️⭐️⭐️

Kirsty E

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Great service. Great company. Would definitely use again, and recommend to others.

Mike Q

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Amazing, fast and efficient service with a very personal touch. I bought 4 Eurovision mugs for friends that are coming to visit from Malta for the final. A great good quality memento to take back home. Thank you so much.

Christine D

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To all the staff, I would like to say a Big thank you for delivering the Liver Bird magnets to my address. This was the 1st time of me being in your store and also in Allerton Road and travelling on my own as I lost my husband last year. The Staff were so kind to me. I will definitely come back to your store and order online. Thanks again Kind regards Christine D xx

Lisa Marie C

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Such beautiful and thoughtful service from the Liverpool Gift Company. I placed an order online, and within less than 48 hours my order was delivered, in person, to my home. Julie is such a lovely lady, and delivered my order with such care and professionalism. The range of gifts are wonderful. I will definitely be ordering again soon. Thank You

David Z

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You are always greeted with a smile every time you walk into the shop. They are polite and ready to help. It is a pleasure to go in and the shop is definitely an asset to the area. Thank you and keep doing what you're doing.

Liz C

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Very pleased with Liver Bird silver bracelet and the quick delivery. I was also impressed with your service in notifying me when the item came back into stock so thank you.

Marissa C

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Fantastic product quick delivery

Hannah M

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Cannot recommend this business enough, Julie is one of the most helpful and kind people ever and she worked so hard to ensure my order was delivered in time for an important event coming up. The items are all amazing quality exactly as described on the site and went down really well as prizes. A true trustworthy and kind business

Julie W

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Great service from start to finish. Spoke on the telephone then ordered online. Hand delivered as I live locally. Beautiful Liverpool skyline red wine glass and the same in the night light holder. I’ve had both of these products before and they are always so well received by the recipient. If you’re looking for that special gift within a reasonable price bracket then I strongly recommend these products.

Karen Y

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This was a birthday gift and I was worried about ordering it as I didn’t want it to get broken in the post. I needn’t have worried. It was packed brilliantly with no chance of arriving damaged. Super quick delivery and emails letting me know it was on the way. Thank you so much.

Catherine K

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Cannot recommend this Business highly enough. I ordered some jewellery as presents and was worried they might not arrive in time, they were gifts for relatives visiting Liverpool. They went above and beyond to make sure I received my order in time by personally delivering them for me. Beautifully packaged and wrapped. I will certainly be telling all my friends and family about this fabulous business.

Angela D

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I ordered from The Liverpool Gift Company online before Christmas and I was completely blown away by their efficiency and the care taken with packing! I ordered at 10pm and it was hand delivered by 12 NOON the NEXT DAY!!! Each item I bought was securely packaged e.g à set of 4 glasses each came in their own box and nestled securely in tissue paper. I have since been into the shop (Voglio on Allerton Road) and both Julie and her husband have done their utmost to help in any way they can. I LOVE this shop and will definitely be going back! Do yourself a favour and buy your friends (and yourself!) a beautiful and tasteful souvenir of our fantastic city!

Lisa S

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As always fantastic, friendly service from Julie. Such a gorgeous business with lovely, unique items on sale…. So much so I always end up buying something when I visit the shop! Definitely recommend this business to anyone wanting to buy beautiful gifts, especially when you’re stuck for ideas!

Jackie L

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Great company, lovely staff, quality gifts and fantastic service.

Denise E

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This was the best customer service ever, ordered on Sunday , hand delivered on Monday by lovely lady to avoid any disappointment because of postal strike. I would definitely buy again. Also love the fact that it’s a local Liverpool business.

Katie

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Gorgeous Christmas baubles which were hand delivered the following day to ensure pre-Christmas delivery. Wonderful service as ever!

Sirin

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I love this shop. I pop in every time I come to Liverpool and there’s always new unique gifts every time I go. Great value for money and the staff are super nice. Always recommend

Chris D

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Great gifts from a great company. I have used this shop many times and have now been taking advantage of their excellent website. The gifts arrived at my sisters well packaged and with a thoughtful gift card. Many thanks. I shall return!

Sheila B

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I absolutely love this shop. The glassware with the Liverpool skyline is gorgeous, great quality and makes for wonderful presents. It’s my go to place for those special presents. The staff are so friendly and helpful and it’s great to support local businesses.

Gary P

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What do you get as a gift for someone who has almost everything? Answer is something from the Liverpool Gift Company. I bought a beautiful pint glass with the skyline of Liverpool on it and a mug. As I am local they were delivered by hand the very next day, amazing, I will definitely be ordering from here again.

Allison H

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So far so good! I placed my order today with no problems, but its worth noting the website said 'out of stock' on the item I wanted but after a quick phone call to them I learned the website was just waiting to be updated that's all. The online page was updated that evening and I could place my order. Really helpful staff at the end of the phone and I'm pleased I didn't just wander off to a different website. Obviously I haven't received my order yet as I've only just placed it, so fingers crossed on the rest of the service and of course the posties!

Claire H

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Excellent service & excellent quality to my glass and bracelet. Delivery super fast I can’t wait to give out my gifts. Will definitely be shopping again with you soon 1000%.

Nic W

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I can not recommend Julie and her team at Liverpool Gift Company highly enough. If you are looking for a gift for a proud scouser or someone who loves all things Liverpool, look no further. There’s an amazing range of gifts available online and in store. But for me it’s the customer service that you receive that’s outstanding. From the moment that you place an order there is great communication in terms of confirmation, status, and delivery, and if you have a question or you need to change anything, nothing is too much trouble. This kind of customer service is priceless, and I’ll be returning again and again. Thank you, Julie!

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